Privacy Policy

Effective Date: May 12, 2026

Stitched Keepsakes respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit the website, place an order, or communicate with Stitched Keepsakes.

1. Information We Collect

Stitched Keepsakes may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Shipping and billing address
Order details and customization requests
Uploaded photos or submitted materials related to custom projects
Payment information (processed securely through third-party payment providers)

We may also automatically collect limited technical information such as:

IP address
Browser type
Device information
Website usage and browsing activity through cookies or analytics tools

2. How Your Information Is Used

Your information may be used to:

Process and fulfill orders
Communicate regarding projects, orders, or inquiries
Provide customer support
Improve website functionality and user experience
Send updates, promotions, or marketing emails (you may opt out at any time)
Maintain business records and comply with legal obligations

3. Payment Information

Payments made through the website are processed by secure third-party payment providers. Stitched Keepsakes does not store or directly access full credit card information.

Please review the privacy policies of any payment processor used during checkout for additional details.

4. Cookies & Analytics

The website may use cookies, analytics tools, and similar technologies to:

Improve website performance
Understand visitor behavior
Save user preferences
Support marketing and advertising efforts

You may disable cookies through your browser settings, though some website functionality may be affected.

5. Sharing of Information

Stitched Keepsakes does not sell or rent your personal information.

Information may be shared only when necessary with trusted third parties, including:

Payment processors
Shipping carriers
Website hosting providers
Email marketing platforms
Analytics or advertising services

Information may also be disclosed if required by law or to protect legal rights and business operations.

6. Customer Materials & Photos

Customers may provide garments, photographs, or other sentimental materials for custom projects.

Stitched Keepsakes takes reasonable care in handling customer-provided items; however, customers acknowledge the inherent risks involved in shipping and textile handling.

Completed projects may be photographed and shared on the website, social media, or marketing materials unless the customer requests otherwise in writing prior to project completion.

7. Data Security

Reasonable administrative, technical, and physical safeguards are used to help protect personal information.

However, no method of electronic transmission or storage can be guaranteed 100% secure, and Stitched Keepsakes cannot guarantee absolute security.

8. Third-Party Links

This website may contain links to third-party websites or services. Stitched Keepsakes is not responsible for the privacy practices or content of those external websites.

Users are encouraged to review the privacy policies of any third-party sites they visit.

9. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to personal data
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing communications

To make a request, please contact Stitched Keepsakes using the information below.

10. Children's Privacy

This website is not intended for children under the age of 13, and Stitched Keepsakes does not knowingly collect personal information from children.

11. Changes to This Privacy Policy

Stitched Keepsakes reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Stitched Keepsakes
Website: stitchedkeepsakes.com